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  Forum  Support  Help  clips locking-up
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New Post 3/7/2008 8:27 PM
  ima
5 posts
No Ranking


clips locking-up 
Help.

 I'm trying to learn SM so we can use it during church to use with opensong but I keep having an issue. When I click on an clip the clip plays and if I immediately click on another clip SM switches just fine. The problem happens when I click on a clip and then click on the clear clip (the first one with the big X) the screen clears but the yellow outline doesn't go away on the original clip and if I go back to it nothing happens. All the other clips will work for awhile but eventually I will have all clips with the yellow outline and nothing showing on the screen.

I hope I have explained everything ok. I'm sure the problem is myself and not so much SM.

Thanks

Ima
 
New Post 3/9/2008 9:23 AM
  owaits
129 posts
5th Level Poster


Re: clips locking-up 
Interesting, you are not the first to mention this.

Could you please email your event log to support@screenmonkey.co.uk. This will allow me to look into the problem further.

Thanks!
 
New Post 3/9/2008 11:10 AM
  ima
5 posts
No Ranking


Re: clips locking-up 
Thanks for the reply I just sent out the log file.

Hope this helps
 
New Post 3/11/2008 4:41 AM
  owaits
129 posts
5th Level Poster


Re: clips locking-up 
Thank you for the log file! After looking at it I have confirmed that it is the same problem as mentioned in the thread Red Cross Locking Up

I will investigate the problem further and post any responses in the other thread.
 
New Post 3/12/2008 1:58 PM
  ima
5 posts
No Ranking


Re: clips locking-up 
I think I have found something, I reinstalled everything and the problem still there. I then deleted the settings .xml and then reinstalled again, everything is now fine so I figured it had to be in the settings. I then proceeded to try all the options one at a time to see if I could recreate the problem. When I unchecked the "use effects on clip out" in the display setting the problem returned.

As long as I keep it checked everything is fine.

Hope this helps.

By the way is there any plans to making a mod for Opensong?

Thanks again for such a great program
 
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