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 PowerPoint Error
 
 12/10/2007 6:23:49 PM
salacy
2 posts


PowerPoint Error
When I try to use a PowerPoint file I get an error message and SM asks if I want to repir [sic] the error. If I say yes SM just takes me to the directory where my presentation is stored.

I am able to run other file types (jpg & mpg) without a problem.

Thanks,
Scott
 12/11/2007 4:20:52 PM
owaits
116 posts
5th


Re: PowerPoint Error
Can you email me a copy of the error log. You should be able to get this by clicking on the yellow warning sign that appears in the bottom left corner.

You also need to ensure that you have Power Point installed. It will not work if you just have the PowerPoint viewer installed.
 12/11/2007 5:52:55 PM
salacy
2 posts


Re: PowerPoint Error
I'll send the error log the next time I'm at the church. Does SM require a particular version of PowerPoint? We have Office 2000 installed.

Thanks,
Scott
 12/12/2007 12:43:03 AM
owaits
116 posts
5th


Re: PowerPoint Error
It works with any version of Power Point after 97.
 2/18/2008 10:10:04 PM
mwoodbury
1 posts


Re: PowerPoint Error

I have the same problem - did you find the problem?  Powerpoint 2000.  Here is what was in the event log:

Thanks! Mark Woodbury

ExceptionEvent Timestamp="2/18/2008 10:05:05 PM" Category=" General" Priority="0" EventId="100" Severity="Error">
<Title>Screen Monkey Exception Handling</Title>
<Message> HandlingInstanceID: f0005785-e757-4046-bd59-861b07256aac
<Exception>
  <Description>An exception of type 'ScreenMonkey.Clips.ClipException' occurred and was caught.</Description>
  <DateTime>2008-02-18 16:05:04Z</DateTime>
  <ExceptionType>ScreenMonkey.Clips.ClipException, ScreenMonkey.Clips, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b94e2ad8c1503c98</ExceptionType>
  <Message>Unable to open PowerPoint presentation!</Message>
  <Source>ScreenMonkey.Plugin.Clips.Standard</Source>
  <HelpLink />
  <Property name="Data">System.Collections.ListDictionaryInternal</Property>
  <Property name="TargetSite">Void OpenPowerPoint()</Property>
  <StackTrace>   at ScreenMonkey.Plugin.Clips.Standard.PowerPointClip.OpenPowerPoint()
   at ScreenMonkey.Plugin.Clips.Standard.PowerPointClip.OnLoadClip()
   at ScreenMonkey.Clips.ClipMediaBase.LoadMedia()</StackTrace>
  <additionalInfo>
    <info name="MachineName" value="MARISSA" />
    <info name="TimeStamp" value="2/18/2008 10:05:05 PM" />
    <info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=3.1.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" />
    <info name="AppDomainName" value="ScreenMonkey.exe" />
    <info name="ThreadIdentity" value="DOMAIN\mwoodbury" />
    <info name="WindowsIdentity" value="DOMAIN\mwoodbury" />
  </additionalInfo>
  <InnerException>
    <ExceptionType>System.AccessViolationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
    <Message>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</Message>
    <Source>Interop.PowerPoint</Source>
    <HelpLink />
    <Property name="Data">System.Collections.ListDictionaryInternal</Property>
    <Property name="TargetSite">PowerPoint.Presentation Open(System.String, Microsoft.Office.Core.MsoTriState, Microsoft.Office.Core.MsoTriState, Microsoft.Office.Core.MsoTriState)</Property>
    <StackTrace>   at PowerPoint.Presentations.Open(String FileName, MsoTriState ReadOnly, MsoTriState Untitled, MsoTriState WithWindow)
   at ScreenMonkey.Plugin.Clips.Standard.PowerPointClip.OpenPowerPoint()</StackTrace>
  </InnerException>
</Exception></Message>
<Info Machine="MARISSA" ApplicationDomain="ScreenMonkey.exe" ProcessId="2308" ProcessName="C:\Program Files\Screen Monkey\ScreenMonkey.exe" ThreadId="2040" ThreadNam=""/>
<ExtendedProperties> </ExtendedProperties>
</ExceptionEvent>

 

 

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