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 Starts to run up then get error
 
 12/4/2007 12:47:46 PM
andrewdunn
2 posts


Starts to run up then get error

Screen Monkey program window shows then after a few seconds new windows says 'Screen Monkey has encountered a problem and needs to close.  We are sorry for the inconvenience.' any one else having problems

Andrew
 12/4/2007 1:49:56 PM
phawthorne
2 posts


Re: Starts to run up then get error
Yes, sadly, same here. Tried on two different machines (both XP). Tried with .Net3.0 and .Net3.5, always same error.
 12/4/2007 1:58:33 PM
owaits
116 posts
5th


Re: Starts to run up then get error
Hi Andrew

I have had emails from a couple of other users experiencing problems. Here where the problems and the fixes in both circumstances.

  • A message was displayed on startup saying it was unable to load a type from the configuration file. This was caused by not having v3 of the .net framework installed. If you are having this problem please ensure you have the latest version of the .net framework installed by following step 1 in the downloads section.
  • Program would crash when run on a PC not using English as the regional language. This can be fixed using a different configuration file which I will upload to the downloads section.
If you are experiencing a different problem then please email me the information relative to Screen Monkey in your windows event log and I will try to resolve your problem.

It also helps to delete any previous settings files from the Screen Monkey installation directory. The file is called ScreenMonkeySettings.xml.
 12/4/2007 2:03:43 PM
phawthorne
2 posts


Re: Starts to run up then get error
Yep! Delete the old settings file and hey presto! Thanks for this program, I do some programming and recognise how much work goes in.
 12/4/2007 5:34:30 PM
andrewdunn
2 posts


Re: Starts to run up then get error

 phawthorne wrote
Yep! Delete the old settings file and hey presto! Thanks for this program, I do some programming and recognise how much work goes in.

Hi this worked for me also, had alaready installed dotframework v3

Thank you
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