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Crash on start

27/05/2009 20:31

adbrem

Joined: 12/05/2008

Posts: 4

Crash on start Modified By adbrem on 27/05/2009 20:32:34

I have just downloaded v3.2 and found that it crashes on start every time. Has anyone else experienced this?

OS: Vista Home Premium 32 bit
Proc: AMD Turion X2 2GHz
RAM: 2GB

27/05/2009 23:19

owaits

Joined: 30/12/2005

Posts: 601

Re: Crash on start Modified By owaits on 27/05/2009 23:20:08

Have you got the latest .net framework 3.5 installed?

You should get something in the event log, look in Control Panel | Administrative Tools | Event Viewer and under Applications. If you post the details here I might be able to see what the problem is.

Are you upgrading from version 3.1?

28/05/2009 17:11

adbrem

Joined: 12/05/2008

Posts: 4

Re: Crash on start

This is what I found in the event log:

Fault bucket 584805695, type 5

Event Name: CLR20r3

Response: None

Cab Id: 0

Problem signature:

P1: screenmonkey.exe

P2: 3.2.0.0

P3: 4a1ae629

P4: ScreenMonkey

P5: 3.2.0.0

P6: 4a1ae629

P7: 27

P8: c6

P9: System.InvalidOperationException

P10:

Attached files:

C:\Users\Adam\AppData\Local\Temp\WER742D.tmp.version.txt

These files may be available here:

C:\Users\Adam\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0b37858b

I think I did upgrade from 3.1 also .NET 3.5 is refusing to install so i will keep trying with that and report back.

Many thanks,

Adam

28/05/2009 17:27

owaits

Joined: 30/12/2005

Posts: 601

Re: Crash on start

I have just run a test on a fresh Vista install with the latest updates and .net 3.0 and it all worked ok.

I have seen this error before and it normally indicates that the .net install has become corrupted. This tends to happen after upgrading to one of the Vista service packs. You should try and repair the .net install. The fact that you are having trouble installing .net 3.5 might indicate that something is wrong.

I will continue to look at your problem, sorry for any inconvenience!

29/05/2009 23:06

adbrem

Joined: 12/05/2008

Posts: 4

Re: Crash on start

I have repaired, uninstalled and reinstalled .net 3.5 sp1 and the same problem keeps occuring. Also the touchpad utility keeps crashing so it might be related to that, I'm not sure if thats built on .net though.

Why did I "upgrade" to vista???

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