This is not a required step but it is recomended.
In order to use the DVD and video side of Screen Monkey you will require video codecs installed on your computer. The k-lite codec pack is a free download that allows you to play pretty much all media formats in Screen Monkey.
Download K-Lite Codec PackMost problems experienced with Screen Monkey are caused by either not having the correct codec installed or having a malfunctioning codec. In a majority of circumstances, installing the k-lite codec pack will fix these problems.