I do not know if this will make any difference or not, but when I start up and not run anything else but start up Screen Monkey, the clips appear to load fine.
But, if I have run something else, even if I have closed everything else, it seems to lock up the program.
Hope this helps with a clue to what is going on.
I really wished you worked for EDS, Alabama Medicaid. They put in a new 'and improved' program February 22, 2008. All the program has done is mess up, more and more everyday. I got someone in tech help finally admit that it was not ready, yet.

David Burton
Media Director
Bellevue Baptist Church
Gadsden, AL