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28/05/2009 01:26
 

Hi I am suffering from this also.

As soon as I double click from desktop I get "Microsoft Windows" Screen Monkey has Stopped working correctly. Windows will close the program and notify if a solution is available.

HP6730s vista Business Laptop - Brand new with fully updated service packs.

Intel Core 2 Duo 2 ghz 2gb ram

Looked up in event viewer but nothing obvious (not too sure what I am looking for!)

I run screen monkey on another xp pc machine & am pretty computer literate.

Any ideas? I have not tried an older version, may give that a go!

regards,

Oggs

 
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28/05/2009 09:34
 

Have you installed the .net framework 3.5?

 
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05/06/2009 17:21
 

Yes I have all updates.

Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86

Installation date: ‎08/‎04/‎2009 14:30

Installation status: Successful

Update type: Important

The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.

Any other ideas as to what may be causing this?

This is taken from vistas problems & solutions report for screen monkey.

Description

Stopped working

Problem signature

Problem Event Name: CLR20r3

Problem Signature 01: screenmonkey.exe

Problem Signature 02: 3.2.0.0

Problem Signature 03: 4a1ae629

Problem Signature 04: System

Problem Signature 05: 2.0.0.0

Problem Signature 06: 4889de7a

Problem Signature 07: 2c0b

Problem Signature 08: 40

Problem Signature 09: System.Net.Sockets.Socket

OS Version: 6.0.6001.2.1.0.256.6

Locale ID: 2057

Files that help describe the problem

Version.txt

memory.hdmp

minidump.mdmp

Thanks,

Oggs

 

 

 
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06/06/2009 00:40
 

There is another thread discussing pretty much the same problem. In that case most of the time it is solved by uninstalling and then reinstalling. You could just make sure that the Screen Monkey program folder is empty once you have uninstalled.

I have also uploaded a new installer which may deal with this issue.

 

 
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08/06/2009 01:01
 

Hi,

Uninstalled & re-installed from link in simular thread.

Works a treat! Many thanks.

Francis

 
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